I've been working on custom expressions using the Facial Profile Editor (great tool!). Everything was going smoothly for the past week, until..... when I tried to open the file this morning, I got the message: Failed to load the file. (I also tried starting the CC4 program first and then importing the project - still no success. Software is updated to the latest version).
I am afraid I might have lost a week worth of work! (I have a backup file from before I started working on the Expressions which opens just fine, but I would hate to loose all the work I've done so far).
If you could help me that would be great! Kind regards, Gery
Hi gery.hristova
Thank you very much for your report. We’ll do our best to address this issue.
However, we’d like to ask for your help — could you please provide your project file to assist us in identifying the cause of the problem?
We’d greatly appreciate it if you could share it.
If you prefer not to make your project visible to other users, you may set your next reply as private.
Kayla
Reallusion
1
You are going to edit a submitted issue. This issue will be changed to private draft mode until you click submit again. Are you sure?