iClone 7.8 fails to save project, crashes on save as, similar to #5781
After working on my project for a while saving the project doesn't work anymore. The little "changed" star remains and the file on disk doesn't get updated.
So far I haven't lost too much because of this, but it is enervating.
It works by using "Save As...", but iClone ALWAYS crashes when I do that. However, the saved file can be opened and has all changes as expected.
The project file is around 440MB, so I can't attach it. I think I still have old copies of the project that don't show this problem. I've not noticed any problem with the project itself so far, so it's not obviously corrupt and if, that would be a bug as well, obviously.
Hi alexis.kyaw,
We're trying to replicate it.Didn't iClone create crash dump file when you Save as project?
Molly
Reallusion
alexis.kyaw
In the meantime I opened the project on my other installation. It's exactly the same on this other machine.
alexis.kyaw
Private Comment
alexis.kyaw
Hi again,
I recorded a video with the new project. I added the axe so I have a change that needs saving.
As you can see "Save" runs through, but the asterisk remains (and the file remains untouched on disk, too).
The new project file created during "Save As..." works just fine and has the axe in it.
As you can witness in the video iClone crashes after "Save As".
Maybe there are any logs to send or a debug feature to turn on to get logs?
Could this be related to Windows Security? I have no other Anti-Virus installed.
Regards,
Alexis
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