Votes
0
Product:
iClone 7
Version:
7.5
Status:
Closed
Issue 6185
iClone7/CC3 don't launch after nVidia driver update
Hello,
since last nVidia driver update 436.02 either iClone and CharacterCreator fail to load!
When clicking on the software the splashscreen appears with "please wait..." on the bottom, then when it should start to load the elements the splashscreen vanishes and the program won't load.

Please help!
OS: Windows 10
Related Issue:   Character Creator 3 (Pipeline) Won't Start (Issue 6288)Crash on load (Issue 6271)fails to load (Issue 6259)Iclone 7 wont start (Issue 6240)iClone and Character Creator doesnt open (run/launch) (Issue 6236)Iclone 7 hangs up by itself. (Issue 6228)it's not openig (Issue 6226)Not running (Issue 6225)Iclone, CC2, CC3 not initializing after major updates. (Issue 6223)Iclone 7.6 Will Not Launch (Issue 6221)iC (and CC) failed to start after NVidia driver installation (Issue 6220)CC3 Quits on launch (Issue 6217)can't startup (Issue 6213)Doesn't start iclone 7. What can I do? (Issue 6208)The app crash at start after splash screen after update to 3.04 (Issue 6203)iClone 7 and Character Creator crashes on splash screen startup (Issue 6197)Character Creator closes (crashes?) immediately after launch (Issue 6189)
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  •  170013
Bug
Submitted byMatt GH
123 4 56
COMMENTS (27)
Feedback Tracker Admin 
Dear all,

Nvidia has released the 440.97 Game Ready driver On 2019.10.22, which have fixed the issue that will cause iClone 7 and CC 3 to crash while launching. However, the Studio driver have not update yet. For users who use Studio driver, might want to switch to the 440.97 Game Ready driver, or wait until the next Studio driver release.

Since this fix was made in the driver level, no iClone or CC updates are needed. Thank you for your patience to wait for such a long time.

Regards,
Donnie
Reallusion
HitEmUp 
I switch the drivers to studio, latest update, this fixed it for me.
ian_11 
Rolling back to Nvidia driver is not a solution it's a fudge please fix this issue
4u2ges 
FYI

None of the RL products are launching. That includes IC 6, CC 2.0, CC 1.5. With the exception of 3DX.
Matt GH 
Rolling back to nVidia driver 425.31 solved the issue.
123 4 56