I got the new Lucia model from the Content Store with the promotional $200 purchase discount. I tried to load the CC4 Lucia 2 avatar, which looks to have an alternate look. All the textures but the head texture loads and I get a message saying the head texture can't be found. I've attached...More
Though trial and error, for a few days solid in a row, I've found a solution that will allow characters with displacement a way to have 0 cracks. The issue is caused by the bleed texture border/margin. I found that if you apply a glow effect using black for the edges with precision on each...More
Dear Support Team, I am experiencing an issue where I cannot access the Blender pipeline - the pipeline window is not appearing when I try to connect. This is preventing me from testing character animations, which I hoped to do while waiting to purchase some assets. I noticed this issue coincides...More
In Character creator, the morph sliders don't work on accessories unless you add skin weights. However, some things like arm bands don't need skin weights but need to able to be reshaped to fitting. Yes you can use the mesh editor but that has its limits as you know. Please activate the already...More
Character Creator 4.52 runs very unstable. In my case it crashes when loading characters and props, during file export and also by loading a saved project. There is never an error message and it crashes again when trying to load the auto saved project....More
Hello, can you send a link for tutorial to activate the Substance Painter with the latest versions of with CC4 and iClone8. I have purchased the perpetual license on Stream.com...More
It seems that Character Creator is quite eager to crash—whenever I attempt to download content, make changes to a character's hair, or use a morph, the app decides it's time to crash. Even characters purchased directly from your store are contributing to this delightful experience by causing...More
The window with the head mesh which you can apply the trackers doesn't open anymore. It starts processing after importing a prop and finishes the "Please wait" bar but then the window doesn't appear. I've used tool extensively the last days and never had any issues. I've tried reinstalling...More
