Hi I am here after resending a ticket as I feel my first ticket was not resolved properly, so need a second opinion & better support. The support admin is only telling me to see updates on the hub with no real solution. PROBLEM: I tried to GoZ my character from CC4 with my character - when...More
After importing custom FBX as accessories the object cannot be moved (because no translation gizmo showing up) and deleted and the modify option is also limited there's no transfer skin weights only edit mesh and accurig. if this is a bug please responds because my workflow is mainly using...More
I purchased the SkinGen Premium Plug-in for Character Creator 4 and paid over €1,200 in total for the full package (CC4, iClone 8, Headshot 2, SkinGen Premium, etc.). The plug-in shows as "Installed" in Reallusion Hub, and the program confirms "Activate Purchased Items Finished." However...More
Hey there, folks! Whenever I hit Transfer Skin Weight on a t-shirt I have here, it makes CC4.54 crashes. The T-shirt isn't heavy. Tried with the option "default" and the other options as well. It loads until 10% and then freezes and then crashes....More
Very old issue, which I never had a chance to report. This relates to both iClone and CC Lets say you have baked morphs for multiple cloth items/character body/accessory in Morphs Creator to a single slider and then saved individual item which is part of the baked morph. Next time you try...More
Click goz to successfully enter zbrush, then edit normally, and then click goz back to cc to update. There is no error, but the model has not changed. The model before modification is not the model modified in zbrush....More
Look the two images below. The second one is what the character looks like in cc4. The second image is after I have created the fbx file using cc4. No morph(smile). Using 4.53. unreal engine ue55. A 3d person shooter game....More
Hi, For the past couple of weeks, the Auto Setup script has not been working correctly in both 3ds Max 2023 and 2025. It consistently freezes at 40% during the process and fails to complete. Additionally, it generates strange textures with numeric labels instead of the actual textures. I did...More
Hi there! I've just watched an official Reallusion video about draping Marvelous Design clothing on CC characters, for use in iClone. The video suggests at 00:46 that before export, it's a good idea to remove the arms from the character so that they don't interfere with the cloth draping....More
