This issue was previously reported via support ticket [Ticket ID: 260398]. We have already reviewed and followed the steps shown in the video provided in your response (https://courses.reallusion.com/home/character-creator/pipelines-and-render/unreal?v=updated-workflow-for-unreal-engine-5...More
Greetings, I recently published a new content pack (PRHair_Shaved) and decided to check it using the Packager > Verify function. The content was loaded into the correct folder on the disk, but did not appear in the Content Manager....More
When we transfer a character from Character Creator 4 (CC4) to Blender via the pipeline, the facial expression shape keys are successfully imported. However, using these shape keys can be quite challenging—primarily because there are too many of them, making it hard to find the ones we actually...More
On 5/3/25 I am getting a new computer I hope cc4 will be OK. If not I will try to install it. I am using my wife's email. Used my wifes email to purchase it....More
I have uninstalled and reinstalled both CC4 and iClone several times per Reallusion without change. I typically have to force the app to close due to it not responding. When attempting to reopen the app, I get a message "Failed to load the content manager (see attached). The app tends to run...More
Issue: In Unreal Engine 5.5, the new Import System with Interchange Plugins causes Morph Targets/Blendshapes for Character Creator (CC) characters to import incorrectly, with an offset or other inaccuracies, and sometimes they are even broken. This issue will be especially noticeable when playing...More
Look the two images below. The second one is what the character looks like in cc4. The second image is after I have created the fbx file using cc4. No morph(smile). Using 4.53. unreal engine ue55. A 3d person shooter game....More