When I transfer characters with Unreal livelink, i get errors with the feet. If a character is wearing heels, the feet are deformed. If I livelink with a file made in earlier versions of Iclone, the bones are collapsed. I have to re-transfer them to make them work, but even still, if they have...More
Issue was not present in previous versions of V8, and I cannot identify a correlation between specific props and/or characters with the freezing. I exported an animation perfectly, and then an hour later the exact same character would not export, when only a few visemes had been modified....More
The auto-blink feature is flawed. The auto-blink option is completely pointless. Think about it: Do you blink twice often? It makes no sense. Blinking twice feels artificial. Choosing any blink mode will cause you to blink twice simultaneously. Why set it that way? Can’t you just blink once...More
In response to ticket # 265284 in quotes, I have attached the file you instructed me to send to you : "Since we are not able to repeat your issue on our end, help is needed to record a video clip about how you operated until encountered the problem & send it to us. Kindly send these files to...More
I have been able to use the AI renderer without fail. Suddenly it stopped working about a week ago. I deleted all the old files, uninstalled the AI renderer, reinstalled it, and still cannot render anything using the AI renderer. Keep getting the attached error messages. It is not a memory...More
Good morning, I’m a single researcher interested in using iClone 8 and Character Creator 5 for a few months, and I would like to request some clarification regarding the licensing terms. Is it possible to purchase a monthly license, or is the software only available through an annual or perpetual...More
After selecting the camera with the toolbar icon it shows wrong transformation data in modify tab. You must move the camera or select camera from scene window to get the correct ones....More