Dear Reallusion Support, After updating to iClone 8.7 and Unreal Live Link 1.37, Live Link has stopped working correctly, causing multiple days of production loss. Issues observed:...More
我是一位使用 iClone 和 Unreal Live Link 超過 2 年的專業用戶。我本人擁有 iClone 8 正版授權、Unreal Live Link 插件，以及多個從 Reallusion Market 購買的服裝資產。 最近，我開始與一位越南的動畫師進行協作。該動畫師僅使用 iClone 進行骨架動畫製作，因此並未購買 Unreal Live Link 插件，也沒有我所購買資產的「導出授權 (Export License)」，因為他在工作流程中完全不需要執行導出操作。 錯誤現象： 當我在我自己的工作站（已正確安裝所有授權與插件）開啟由該動畫師回傳的專案檔案時...More
I just updated ICv8 and now when I select any object and try to rotate it goes way off to the sidees and dies not rotate on the center regardless if the pivot point is in the center of the object, even if I add a camera or in preview camera the center is ignored to roated in viewport, this...More
To the Technical Support Team, I am writing to report a critical bug that is severely impacting my production pipeline. 1. Workflow & Context: I use Live Link for multi-person motion capture. To manage system resources with multiple characters, I have always converted characters not currently...More
After initial installation exporting FBX (avatars, props, created geometry, etc) was possible, but now the export FBX button is greyed out. This applies to any content (avatars, props, created geometry, etc). I have tried reinstalling at rolling back to previous versions, but the problem persists...More
