In response to ticket # 265284 in quotes, I have attached the file you instructed me to send to you : "Since we are not able to repeat your issue on our end, help is needed to record a video clip about how you operated until encountered the problem & send it to us. Kindly send these files to...More
I have been able to use the AI renderer without fail. Suddenly it stopped working about a week ago. I deleted all the old files, uninstalled the AI renderer, reinstalled it, and still cannot render anything using the AI renderer. Keep getting the attached error messages. It is not a memory...More
After selecting the camera with the toolbar icon it shows wrong transformation data in modify tab. You must move the camera or select camera from scene window to get the correct ones....More
Trying to use Face Puppet for my character using HD Eyes and CC5 HD Facial profile: "Due to insufficient data of the target character, sliders of the Face Key and Face Puppete panels may be partially disabled. Use Character Creator to fill out the expression data." Dropbox link to iProject...More
Sehr geehrte Damen und Herren, ich möchte einen Character von CC4 nach IClone 8.62 übertragen. Im CC4 ist der Character vollständig. In Iclone 8.62 ist er das nicht mehr. ICh habe Ihnen die Screenshots angehängt. Alle Bibliotheksdateien sind auf dem aktuellsten Stand. Was kann ich tun? Mit...More
When I apply either the Aaron HD Facial Profile or the General HD Facial Profile to the Aaron Avatar, then send the character to IC8, Face Puppet throws an error [see attached screenshots]'there is no matching profile for the target character CC5 HD. However, Face Key displays the Facial profile...More
Hello, I’m trying to use the Motion Director keyboard controlled animating feature. I set it to keyboard controls, select my character and have him walk down a hallway in my scene and through a door. It looks perfect while i’m recording, but once i’m done and either preview it or save it to...More
1. Create scene. Basic Floor, Basic Box, Avatar (eg. Kevin) 2. Edit Reach Target. Select Kevin's Hand and select the Box as Target. 3. Create Dummy. Message appears: "The Display Dummy Object in the project settings is currently turned off, which means the created dummies will not be visible...More
Because I have not seen any other problems like this on the feedback tracker, I assumed the problem was something in my system. I wiped my hard drive and reinstalled only CC and Iclone. However, the problem persisted and not just in all my iclone projects but in the iclone projects from Reallusion...More
