before release new version for Maya 2026, "Auto Setup for Maya" working well for Maya 2025 and 2024. but now I found several error. 1 - "Auto Setup for Maya" has problem with AdvancedSkeleton Maya plugin....More
1. used a CC5 character, but I only want 4 fingers (with my own cartoon hand mesh) -> recreated with accurig (4 fingers) 2. skin weights are properly assigned 3. however -> export with UE5 Skeleton Fails ! -> no information...More
I’m currently unable to package my Unreal Engine project due to an error related to the CC_Shader path, which appears at the bottom of the error log. I have already resolved all other issues, but this specific shader-path error still remains unresolved. I contacted support, but the assigned...More
I have a CC3+ character with a CC4 extended facial profile in my scene. I previously exported the character to unreal in CC 4.5.4 without issue; I’ve upgraded to CC5 and the same project now refuses to export via FBX in any way; “Send to iClone” function is ignored; File → Export → FBX using...More
Issue Summary: When sending a character from Character Creator 5 to ZBrush via GoZ, I sculpted the face using layers (Move, ClayBuildUp, etc., without using Dynamesh or Sculptris Pro). However, when trying to send the mesh back from ZBrush to CC5, the “Update Mesh” option does not appear. Instead...More
One of my custom built characters in CC5 (converted from a CC4 character project) displays a wierd hall of mirrors effect when using the viewport in Medium, Quick, Minimal mode. In High display, it is overblown and unworkable. Also, loading the CC4 project files used as the source for the...More
Ok - I’m using a single model and changing its skin color/hair/clothing as a workaround to FBX export issues found in CC5 (kept getting “FBX failed to export” messages when importing CC 4.5.4 characters to CC5, editing, then attempting to export them to Unreal Engine 5.6) However, in doing...More
When using all in one unreal set up on a fresh project, if i try to package i get this error. Everything was done correctly and have tried in another fresh project. UATHelper: Error: Cooking (Windows): LogProperty: Error: FStructProperty::Serialize Saving: Property 'StructProperty /Game/CC...More
Hi Reallusion Support Team, Hope you’re doing well! I’m writing to kindly report a small but persistent issue in Character Creator 5: whenever I customize the toolbar (e.g. remove certain items), my changes are not saved after closing and reopening the program — everything resets to default...More
