In response to ticket # 265284 in quotes, I have attached the file you instructed me to send to you : "Since we are not able to repeat your issue on our end, help is needed to record a video clip about how you operated until encountered the problem & send it to us. Kindly send these files to...More
I have been able to use the AI renderer without fail. Suddenly it stopped working about a week ago. I deleted all the old files, uninstalled the AI renderer, reinstalled it, and still cannot render anything using the AI renderer. Keep getting the attached error messages. It is not a memory...More
I’m rendering an animation with Iclone/Blender pipeline for the first time. Everything is taking place in the same scene, so I’m using a single Blend file. The first motion I sent over went fine but when I sent a second I noticed the face was off and the arms were raised from the body. I...More
Good morning, I’m a single researcher interested in using iClone 8 and Character Creator 5 for a few months, and I would like to request some clarification regarding the licensing terms. Is it possible to purchase a monthly license, or is the software only available through an annual or perpetual...More
After selecting the camera with the toolbar icon it shows wrong transformation data in modify tab. You must move the camera or select camera from scene window to get the correct ones....More
Trying to use Face Puppet for my character using HD Eyes and CC5 HD Facial profile: "Due to insufficient data of the target character, sliders of the Face Key and Face Puppete panels may be partially disabled. Use Character Creator to fill out the expression data." Dropbox link to iProject...More
Sehr geehrte Damen und Herren, ich möchte einen Character von CC4 nach IClone 8.62 übertragen. Im CC4 ist der Character vollständig. In Iclone 8.62 ist er das nicht mehr. ICh habe Ihnen die Screenshots angehängt. Alle Bibliotheksdateien sind auf dem aktuellsten Stand. Was kann ich tun? Mit...More
I know there are already some Curve Editor videos on YouTube, but they’re kinda old and don’t really cover all the little details… So, I think it’s time for a fresh, in-depth tutorial on the Curve Editor, especially for advanced animation (particularly advanced character animation [Body and...More
