As a developer using Character Creator 3 (CC3), I am considering purchasing Character Creator 4 (CC4) for creating new characters. However, I would like to know if there will be any limitations in serving users who are still on previous versions such as CC3 and iClone 7. Is there a way to...More
Exporting from cc4 to zbrush works fine, but reimporting back to cc4 opened cc3 instead. I tried preference-goz-update path to cc4 (even with a zbrush run as admin and I still receive an error message...More
Hello Community, I’m facing a transparency issue with hair when importing a character from DAZ3D and Character Creator into a Unity HDRP project. The workflow I followed is as follows, and I’ve also included a video to show the steps: 1. Export from DAZ3D:...More
Our problem occurs when we are trying to export an FBX of a character; when we export we get a warning stating that the avatar requires a license. When we check unpurchased packs it does not identify what is missing specifically. In our pipeline, our characters are shared between multiple machines...More
Hello, (I was told by Rampa in Support to contact you) I’ve been working with support to correct the problem (for the last week ticket #246031) that occurred right after and I mean I was working on a project that I’ve been working on for the last two months and reallusion hub notified me that...More
Hi, As the title suggests: When working on a stylized character or morph you want to emphasize... there are times that you need to overdrive a morph value in the modify panel to get a result you are after or a base to take over to ZBrush or Blender. Unfortunately, once you type in a "over...More
CC4 crashes due to attached hair when sending to iC8. It's a very consistent crash, even the "Memory violation" error shows the same memory addresses. The hair is a legacy CC3 ( I think it come with the first iClone 7)...More
The issue described in Issue 11965 has not yet been resolved with the provided solution. To clarify the problem, I have now recorded a video showing the playback steps, captured images that illustrate the impact, and included a few of the FBX files used in the test. These are attached for your...More
Hi I am here after resending a ticket as I feel my first ticket was not resolved properly, so need a second opinion & better support. The support admin is only telling me to see updates on the hub with no real solution. PROBLEM: I tried to GoZ my character from CC4 with my character - when...More
